Unfortunately, if you have only ever accessed your email via a web browser (Chrome, Firefox etc) then I’m afraid I don’t know of any solution. It should also be possible to migrate the emails from this account to a new email account ( contact me if you want advice on this). ![]() Once you have created a new email address you should be able inform people of your new address by finding all the email addresses in your account. If you access your emails via a program such as Outlook, Thunderbird or Apple Mail then you should still have a record of all your emails on your computer. According to the comments below you aren’t the first person to be suffering this lost and certainly won’t be the last. If you have suddenly discovered that your emails have stopped working then my understanding is that there is nothing that can be done to resolve the issue. ![]() Furthermore, neither seem interested in trying to help. It’s certainly a sad state of affairs especially when neither Virgin or TalkTalk are taking any responsibility for the continued issue. It soon turned into a popular blog post for people who lost their email address without any warning that it was going to be deleted.įive years on and people are still losing their email addresses without any prewarning. This post was originally written in 2016 for the purposes of trying to warn people that they may lose their email address and what they should do about it. What to do if you have a email address Update – November 2021
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